Terms of Use

Our Coaching Initiative
Effective Date: May 20, 2026

Welcome to ourcoachinginitiative.com (the "Site"), operated by Our Coaching Initiative ("we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of the Site, our content, and any coaching services, programs, products, or community access we offer (collectively, the "Services").

By accessing the Site, creating an account, purchasing a Service, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Site or Services.

These Terms contain important provisions, including a disclaimer that our coaching is not therapy, medical care, legal advice, or financial advice; a limitation of our liability; and an agreement to resolve disputes through binding arbitration on an individual basis. Please read carefully.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. By using the Services, you represent that you meet these requirements and that the information you provide to us is accurate and complete.

2. The Services

Our Coaching Initiative offers coaching services, which may include one-on-one coaching, group programs, digital products, downloadable materials, courses, and community or membership access. The specific scope, schedule, deliverables, and fees for any engagement will be described at the point of purchase or in a separate coaching agreement.

Coaching is a thought-partnership and developmental process designed to help you clarify goals, identify obstacles, and take action. You are responsible for your own decisions, actions, and outcomes.

3. Coaching Is Not Therapy, Medical, Legal, or Financial Advice

Coaching is not a substitute for professional advice or treatment. Specifically, the Services are not, and should not be interpreted as:

• Psychotherapy, counseling, psychiatric treatment, or any form of mental health care;

• Medical diagnosis, treatment, or advice;

• Legal advice or the practice of law;

• Financial planning, investment advice, tax advice, or any service requiring licensure as a financial professional;

• Substance use treatment, crisis intervention, or emergency services.

Our coaches are not acting in the capacity of a licensed therapist, physician, attorney, accountant, financial advisor, or other licensed professional unless explicitly stated in writing. If you are experiencing a mental health crisis, please call or text 988 (in the United States) or your local emergency number. If you have a medical, legal, or financial concern, please consult a qualified licensed professional.

4. Accounts and Registration

Some Services may require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at [insert contact email] if you suspect unauthorized use.

5. Payment, Pricing, and Refunds

Fees for the Services are described at the point of purchase or in your coaching agreement. By purchasing a Service, you authorize us (and our payment processor) to charge the payment method you provide for all applicable fees, including any installments, recurring charges, or deferred charges you agree to.

Unless a specific refund policy is stated at the point of purchase or in a written coaching agreement, all purchases are final and non-refundable. Where a refund policy applies, the terms of that policy control.

If a payment fails or is reversed, we may suspend or terminate your access to the Services until the balance is resolved.

6. Scheduling, Rescheduling, and Cancellation

Coaching sessions must be scheduled and attended in accordance with the policies provided to you. Unless otherwise stated in your coaching agreement: sessions cancelled or rescheduled with less than 24 hours' notice may be forfeited; missed sessions without notice are forfeited; and unused sessions generally do not roll over beyond the end of the engagement.

7. Intellectual Property

All content on the Site and in the Services — including text, graphics, logos, images, audio, video, course materials, worksheets, frameworks, methodologies, and software (the "Content") — is owned by Our Coaching Initiative or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Content solely for your personal, non-commercial use in connection with the Services. You may not:

• Copy, reproduce, distribute, publish, display, or create derivative works of the Content, except as expressly permitted;

• Resell, sublicense, or commercially exploit the Content or the Services;

• Share login credentials or program access with anyone else;

• Use the Content to train any artificial intelligence or machine learning model;

• Remove any copyright, trademark, or other proprietary notices.

8. User Content

You may submit content to us or in connection with the Services, including questions, comments, worksheets, testimonials, journal entries, and community posts ("User Content"). You retain ownership of your User Content, but you grant Our Coaching Initiative a worldwide, royalty-free, non-exclusive license to use, reproduce, and display your User Content as reasonably necessary to provide and improve the Services.

You represent that you have all rights necessary to submit your User Content and that it does not violate any law or third-party right.

9. Confidentiality

We will treat the substance of individual coaching conversations as confidential, except: (a) where you give us permission to share; (b) where disclosure is required by law, subpoena, or court order; (c) where we reasonably believe disclosure is necessary to prevent imminent harm to you or another person; or (d) in anonymized or aggregated form that does not identify you. Group coaching and community settings are not confidential as to other participants.

Coaching does not create a legally privileged relationship. Communications with a coach are not protected by attorney-client, doctor-patient, or therapist-patient privilege.

10. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable law;

• Harass, threaten, defame, or abuse any other user, coach, or staff member;

• Interfere with or disrupt the Site or any servers or networks connected to the Site;

• Attempt to gain unauthorized access to any part of the Site or another user's account;

• Upload viruses, malware, or other harmful code;

• Scrape, harvest, or otherwise collect information about other users.

11. Third-Party Links and Services

The Site may contain links to third-party websites, products, or services that are not owned or controlled by Our Coaching Initiative. We do not endorse, and are not responsible for, third-party content, policies, or practices. Your interactions with third parties are solely between you and the third party.

12. Testimonials and Results Disclaimer

Any testimonials, case studies, or examples of client experiences on the Site reflect the personal experiences of those individuals and are not a guarantee of any specific result. Coaching outcomes depend on many factors, including your own effort, circumstances, and decisions. We make no guarantee, representation, or warranty about the results you will achieve from the Services.

13. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. OUR COACHING INITIATIVE DOES NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OUR COACHING INITIATIVE, ITS OWNERS, OFFICERS, EMPLOYEES, COACHES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO PORTIONS OF THIS LIMITATION MAY NOT APPLY TO YOU.

15. Indemnification

You agree to defend, indemnify, and hold harmless Our Coaching Initiative and its owners, officers, employees, coaches, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site or Services; (b) your violation of these Terms; (c) your violation of any law or third-party right; or (d) your User Content.

16. Termination

We may suspend or terminate your access to the Site or Services at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Services will cease immediately. Sections that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Dispute Resolution) will survive.

17. Dispute Resolution; Arbitration; Class Waiver

Informal Resolution
Before filing any formal claim, you agree to first contact us at [insert contact email] and attempt to resolve the dispute informally for at least thirty (30) days.

Binding Arbitration
If we cannot resolve the dispute informally, you and Our Coaching Initiative agree that any dispute arising out of or related to these Terms or the Services shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in Nevada, or by remote/video proceeding, and the arbitrator's decision shall be final and binding.

Class Action Waiver
YOU AND OUR COACHING INITIATIVE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

Exceptions
Either party may bring an individual action in small claims court, and either party may seek injunctive relief in court for intellectual property infringement or misuse of confidential information.

Opt-Out
You may opt out of this arbitration agreement by sending written notice to [insert contact email] within thirty (30) days of first accepting these Terms.

18. Governing Law and Venue

These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws principles. Subject to the Dispute Resolution section above, any action not subject to arbitration shall be brought exclusively in the state or federal courts located in Nevada, and you consent to the personal jurisdiction of those courts.

19. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated Terms on the Site and update the Effective Date above. Material changes will be communicated through the Site or by email where reasonably practical. Your continued use of the Site or Services after changes take effect constitutes your acceptance of the updated Terms.

20. Miscellaneous

These Terms, together with any coaching agreement and our Privacy Policy, constitute the entire agreement between you and Our Coaching Initiative regarding the Services and supersede any prior agreements. If any provision is held to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right. You may not assign these Terms without our prior written consent; we may assign them freely. These Terms do not create any agency, partnership, joint venture, or employment relationship between us.

21. Contact Us

If you have questions about these Terms, please contact us at:

Our Coaching Initiative
Email: [insert contact email]
Website: ourcoachinginitiative.com